- Dealing with customer service calls and emails.
- Responding to customer issues via webchat
- Manage complex customer service queries from start to finish
- Calculate income and complete income and expenditure put together payment plans
- Gathering and collating information from customers and internal departments
- Keep customers up to date at all times
- Deal with complaints in an effective and professional manner
You may at times have to handle difficult conversations and complaints whilst always providing excellent customer service to get the best resolution for the customer. Your overall goal is to follow the ethos of the company in always putting the customer first and getting them the best outcome possible.
West Bridge, Leiceste
- Jobs in East Midlands
- Category: Customer Service Jobs
- Career level: ---
- Salary: £19k per year
- Job type: Temporary